Frequently Asked Questions
Privacy Policy and Cookie Usage
This site uses cookies or simple tracking of visitors coming to the site.
For more information visit Visnos privacy policy page
How do I provide feedback?
Visnos welcomes feedback both positive and negative. If you have tried any of the activities and would like to comment, then please send an email to: admin@visnos.com.
Where does the name Visnos come from, and what does it mean?
The name Visnos comes from an amalgamation of "visual" and "numbers." The goal of the site is to show mathematical concepts visually.
What age group is Visnos aimed at?
The initial target age group is primary school through to lower secondary, but this is flexible. For example, the interactive polygon explorer could be used to explore quite complex concepts or simply to create an equilateral triangle. The interactive clock activity could be used to learn how to tell the time on an analogue clock or for a more difficult investigation, such as: at what times in the day are the minute and hour hands 60° apart?
Reporting Technical Issues
Encountering a Technical Issue?
If you run into a problem on our website, we want to help. To ensure we can resolve the issue as quickly as possible, please send a detailed bug report to admin@visnos.com. A well-documented report is crucial for our development team to understand and replicate the problem.
What to Include in Your Report:
To help us effectively troubleshoot, please include the following information in your email:
- A Clear and Concise Subject Line: A good subject line helps us categorize and prioritize reports. For example:
Bug Report: Unable to submit contact form. - A Detailed Description of the Bug: Describe the issue you are experiencing. What did you expect to happen, and what was the actual result?
- Steps to Reproduce the Bug: This is the most critical part of the report. Provide a step-by-step account of the actions you took that led to the issue. For example:
- Navigated to the 'Contact Us' page.
- Filled in all the required fields.
- Clicked the 'Submit' button.
- The page reloaded, but no confirmation message appeared.
- Your Environment: To understand the context, please tell us what system you were using:
- Browser and Version: (e.g., Chrome 125, Firefox 126, Safari 17)
- Operating System: (e.g., Windows 11, macOS Sonoma, iOS 17)
- Device: (e.g., Desktop, iPhone 15, Android Tablet)
- Screenshots or Screen Recordings: Visual aids are incredibly helpful. If possible, please attach a screenshot or a short screen recording demonstrating the bug in action.
Why We Need This Information
Different browsers and devices can interpret code in slightly different ways. By providing detailed information, you help us pinpoint the exact cause of the problem, leading to a faster resolution for everyone. We appreciate your help in keeping our website running smoothly.
Please note: To ensure a faster and more secure experience for all users, we no longer actively support very old browsers like Internet Explorer.